Refunds on Credit Purchases
You are always entitled to a full refund of unused credits for up to 30 days from purchase. Credits must be unused, (ie in your account and not traded for a trade alert).
Refunds on Subscriptions
Subscribers are entitled to a prorated refund of the unused portion of their first subscription payment. Refunds must be applied for within the first 30 days of the initial subscription payment.
Request a refund
To request a refund, simply contact us.